Shoptalk Europe – 6 sessions you don’t want to miss

Shoptalk

The first larger Pan-European event for digital transformation and eCommerce conferences is starting today. Shoptalk Europe is held in Bella Centeret in Copenhagen and with more than 225 speakers and more than 2300 attendees it is the largest e-commerce event. For Reepay this conference is a great opportunity to get new input about trends and future within ecommerce and retail. We look forward to being inspired by the impressive speakers and meet current and new potential partners. Gaining new knowledge and getting inspired is of great importance for Reepay and crucial for  the service we offer our customers. The Lineup of speakers shows that Shoptalk Europe could become the most important conference in Europe In addition to these great sessions, the Reepay team will be at Shoptalk walking the floor and engaging in what always end up being extremely interesting conversations with retailers, investors, and other solution providers. We have chosen some speakers, that we especially look forward listening to and getting inspired from: We look forward to seeing you there!

MONDAY

11:30AM – 12:10PM Omnichannel Customer Experiences For several years everyone has been talking about omni-channel and multi-channel support. But do the customer really care about how many channels you make available to them? Or do the customer just want to buy the way they want to buy, have their questions answered, their problems solved and their comments acknowledged? We look forward to hearing what Matthias Bauer from OBI Digital, Adrian Letts from Tesco and Edoardo Manitto think about the customer journey and importance of omnichannel. 3:15 – 3:35pm From Startup to Global Brand, Dollar Shave Club Enters Act Two Dollar Shave Club was introduced 2011 with a hilarious video and brilliant business plan: selling subscriptions for razor blades at a low price. Six years later, the company keeps going viral with YouTube spots, we are impressed with the setup and have great respect what Dollar Shave Club’s team and Founder and CEO Michael Dubin have build. We look forward to Michael takes the stage to share what he’s learned about building a brand that consumers love, and what he’s learned on the way to finding global success.  

TUESDAY

8:30 – 9:10AM Shopping Experiences of the Future Retail is in the midst of dramatic disruption, driven by technology, data and competition. Startups who are turning to lean startup and preeto to launch companies that appeal to the evermore diverse and demanding customers. Ulric Jerome from MATCHESFASHION.COM, Charlie Cole from TUMI and Rachel Arthur from Fashion & Mash will give a hint of what shopping experience of the future will look like. 12:35 – 12:55pm New Retail: The Seamless Shopping Experience Terry von Bibra from Alibaba Group,  discusses the concept of “Seamless Shopping Experience”. Seamless is more than a buzzword and it throw around with good reason – the consumers not only expect but demand a seamless experience from the brands they shop with. 3:00 – 3:20pm The Founding Story of Picnic: From Zero to $100 Million in 1.5 Years Joris Beckers Founder of Picnic, will tell about success of Pinic founded just 1.5 year ago. Picnic is one of the world’s fastest growing online supermarket with a simple mission: to make grocery shopping quick, easy and affordable for everyone. Their unique tech-driven approach enables Picnic to work towards a greener and more sustainable future, with a fleet of 100% electric vehicles delivering fresh products to customers daily. Picnic wins the customers hearts with milkman style deliveries. They have recently received € 100 million funding. We expect that this presentation will give ideas, inspiration and a boost to danish retailer like COOP, Dansk Supermarked, Nemlig, Osuma and others supermarkets.  

Wednesday

12:00 – 12:40PM The Future of Online Retail More and more shopping is shifting to online, the overall retail landscape is changing and new technologies are emerging to help retailers. In this presentation Head of EMEA Internet Equity Research at Morgan Stanley Andrea Ferraz, predicts what the future of online retail brings. Who will be the winners? What’s the most disruptive emerging technologies?