Subscriptions guarantee continuous service and make your revenue more predictable. With our subscription billing platform, you can avoid spending time on the administrative part of the payment process.
Managing Your Subscriptions
An important part of subscription management is to be able to make changes in your customers subscriptions. Reepay helps you manage your subscriptions with features that will make everything easier for both you and your subscribers.
Upgrade & Downgrade
When a customer up- or downgrades, Reepay will handle all customer communication, payment and correct billing of each individual customer.
A credit can be assigned to a subscriber, who will be charged by the next payment draw – whether the credit is planned or should only be drawn once.
Percent & Dollar Discounts
You can easily apply either percentage discounts or create attractive fixed dollar discounts off the price of a subscription.
Parallel Price Adjustment
With parallel price adjustment, you get the opportunity to adjust prices differently from customer to customer and incorporate new prices exclusively for new subscribers.
Provide flexibility for your customers by letting them set their subscription on hold. When they want to re-activate their subscription, it is easily done.
By supplying a free trial period, you can give your customers a taste of your product or service before they sign up as paying subscribers.
An additional cost can be drawn from the customer’s wallet either immediately or automatically added to the next planned payment draw.
Your customers can cancel their subscription either by the end of the current period, when the notice/binding period allows it or with immediately effect including the opportunity to get compensation in form of a refund.
Coupons are used as an effective tool to engage your existing customers and attract potential customers. You can individualize your coupons, which makes it possible for you to target any group of customers.
Intelligent Capture & Retention
Directly In Our Subscription Billing Platform
Intelligent Capture & Retention Directly In Our Subscription Billing Platform
Before Payment Day
Before the payment day we proactively test the payment card to identify errors and notify the customer about these errors. This increases the chance of an accepted transaction on the payment day.
Validation & Intelligence
If the transaction is being declined, we immediately look at the error code and respond to this with an intelligent capture that matches the error code. We recognize over 200 different error codes and evaluate each code individually.
If we do not succeed with our intelligent capture, our Dunning Process will start. The Dunning Process is a number of reminders that you can define and plan to suit your customers.
Subscription Billing Models
At Reepay you can set multiple plans for recurring payments. Try a variety of different billing cycles and/or different prices, providing the best options for your customers.
Fixed Recurring Model
The Fixed Recurring Model works if you have a subscription business that provides a product with a fixed price. The fixed recurring model usually charges on a recurring basis, typically at the beginning of the billing cycle. You simply have to enter the recurring price and billing cycle information. There are several benefits attached to this model:
- Constant Revenue
- Low Cost of Entry
- Predictability for your Customers
- Price Certainty
One-Time Charge Model
The One-Time Charge Model works for subscription businesses that has one-time products or services as part of their subscription plans. E-commerce- and digital-download businesses will typically use this model. The One-Time charge model includes the benefits:
- Makes it possible for your customers to try out products or services before they commit to a subscription
- Allows the ability to test the demand of new products or services
Metered Based Model
The Metered Based Model is suitable if you have a subscription business that charges customers depending on the number of users. It is typically used by software selling services and provides the benefits:
- Predictable Costs
- Transparent Billing
Usage Based Model
The Usage Based Model is used by subscription businesses where subscribers pay for only what they use. It’s a model that’s highly adaptable to changes in the market. It’s typically used by businesses such as financial- and insurance services, IT businesses and cloud-based services. It serves the benefits:
- Highly adaptable to market conditions
- The price aligns to the value of the product
- Less chance of churn